We have simplified the warranty process for our customers. It is no longer required to pre-register your product to receive warranty service. As long as you provide your product serial number (SN) and valid proof of purchase (POP) within the warranty term, we will provide warranty service and register the product as needed.
For details on the terms of your warranty, consult your product manual.
If you require assistance, please reach out to the following email with your SN and POP:
support@activeproducts.com
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