FREQUENTLY ASKED QUESTIONS
Pressure washers provide a more efficient and versatile way of cleaning compared to manual cleaning tools. The Active range of pressure washers are optimized for car cleaning, but can be used for daily tasks around your household as well!
A pressure washer utilizes pressurized water to remove stubborn dirt and grim from any surface, whether its your car, deck, fence, patio, sidings or driveway.
Note that different cleaning tasks require different combinations of pressure (PSI) and flow (GPM) for an effective clean.
Active pressure washers come with all the accessories you need out of the box. This includes:
- Garden Hose Adapter
- Pressure Hose
- Pressure Gun
- Foam dispenser.
Using Active’s OEM accessories help prolong the life of your Active pressure washer.
For those wishing to upgrade their experience, Active has its own premium line of accessories, such as:
If you wish to use an after-market accessory, please review the product FAQ pages for considerations before purchase.
They are quite easy to figure out!
A pressure washer is basically an electric motor and a water pump. Ours come with a detailed easy to read instruction manual for all safety features and user considerations when operating the pressure washer.
No. Active pressure washers have been optimized with the car enthusiast in mind. Our pressure washers are set at a 1000 PSI and as much water flow as possible, the most ideal specs to safely wash and rinse cars without the risk of damage.
A quick tip for your consideration: when using a pressure washer, it is important to keep the nozzle at least 12 inches away from the surface.
If you have any questions, you can reach out to our customer support team at firstname.lastname@example.org for any inquiries related to our products.
Shipping on this site is only for US and Canada! For Australia and New Zealand, visit activeproducts.au. Stay tuned for news on new markets where Active will be available soon!
You will need a dedicated 15A circuit to operate our pressure washers. The current load is specific to North America at 120V/60 Hz.
You can find the 220V versions of our pressure washers in our Australia/New Zealand website.
The recommended operating wattage for a generator to be compatible with Active pressure washers are 1800W and 3000W surge watts.
Considering the water input, the recommended input pressure is >40 PSI and > 3 GPM water flow.
Please email email@example.com or call our hotline on 1-844-777-4555 and our team will be happy to help! (Operating hours are - Monday to Friday 9am to 5pm)
We use FedEx ground shipping and parcel transit time ranges from 2-5 business days. Note that exceptions may apply.
We ship from Rochester, NY and McCarren, NV. The cutoff time for same day shipping at both locations is 10am local time. If your order is placed after 10am local time, your order will be shipped the next day. We do not ship on weekends.
If our products do not meet your expectations, we have a no questions asked 30-day return for refund policy. We do not charge for return shipping or restocking and once we receive the return item at our warehouse, we will refund your full purchase amount.