Part Store has it's own shipping policy; policies listed below do not apply. For both US and Canada, all items on the Part Store are final sale. A flat shipping fee is applied at checkout to orders under $100. Over $100, shipping is free.
USA
All items receive free standard ground shipping at checkout! This offer applies to the 48 contiguous U.S. states only.
CANADA
Eligible pressure washers receive free standard ground shipping at checkout! Eligible accessories will have customs clearance fees and shipping at checkout as it ships from outside of Canada.
REST OF WORLD
Active Pressure Washers and Accessories are authorized for sale only to U.S. and CANADA.
Returns:
30-DAY MONEY BACK GAURANTEE
ACTIVE wishes to ensure that you are completely satisfied with your purchase. If you’re not satisfied for any reason, our return policy allows you to send back eligible merchandise within 30 days of the date of purchase for a refund of the purchase price or a replacement.
Refunds and replacements will be processed upon receipt and inspection of the item at one of our return locations.
If you wish to initiate a replacement contactsupport@activeproducts.comwith your order number and list of items you wish to return!
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